What does Sunday look like for a first-time guest?
The team primarily responsible for hosting first-time guests is the atrium, or lobby, team. Every Sunday, the atrium team aims to see, serve, and connect with first-time guests before and after gatherings. Atrium team volunteers wear lanyards that say, “How can I help you?” They move freely around the atrium and someone is also near the “New Here?” signs at each campus.
If someone identifies as a first-time guest, either by introducing themselves or turning on their flashers in the parking lot, a member of the atrium team shows them around, gives them a gift, and answers any questions they have.
The goal is to connect with first-time guests before each gathering begins, but we know that isn’t always possible. So during the gathering, we invite first-time guests to connect with our atrium team before they leave and receive the same experience.